Job Description
Join our dynamic healthcare team as a Receptionist at Oakland Wellness Center! We're seeking a warm, organized professional to be the first point of contact for our diverse patient community. This full-time role offers competitive pay, comprehensive benefits, and a supportive environment where your interpersonal skills shine. If you thrive in fast-paced settings and excel at creating welcoming experiences, apply today to become an integral part of our patient-first culture.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone calls with exceptional etiquette and professionalism
- Process patient registrations and maintain accurate medical records
- Coordinate with clinical staff to ensure seamless patient flow
- Handle billing inquiries and insurance verification processes
- Maintain a clean, organized reception area
- Assist with administrative tasks as needed
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency in medical scheduling software (Epic/Meditech preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Basic knowledge of HIPAA compliance
- High school diploma or equivalent required
- Bilingual (English/Spanish) highly desirable