Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors! Wichita Medical Group is seeking a professional Front Desk Receptionist to deliver exceptional customer service in our modern downtown clinic. This full-time role offers competitive pay, comprehensive benefits, and a supportive work environment where your administrative skills truly make a difference in patient care.
Responsibilities
- Manage multi-line phone system with exceptional call etiquette
- Coordinate patient appointments and maintain electronic scheduling systems
- Greet visitors with warm professionalism and direct them appropriately
- Handle confidential patient records with HIPAA compliance
- Process insurance verification and collect co-payments
- Assist with administrative tasks including filing and data entry
- Collaborate with medical staff to ensure smooth clinic operations
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency in Microsoft Office and scheduling software
- Strong interpersonal and communication skills
- Ability to multitask in a fast-paced environment
- Basic medical terminology knowledge preferred
- Detail-oriented with excellent organizational skills