Job Description
We are seeking ambitious and driven individuals to join our dynamic team in Omaha, Nebraska. As an Entry Level IT Support Specialist, you will play a crucial role in ensuring our clients' technology needs are met efficiently. No prior experience is required; we provide comprehensive training for the right candidates.
Why Join Us?
- Competitive starting salary and comprehensive benefits package
- Clear career progression path within the IT sector
- Collaborative and modern work environment
Apply today to kickstart your career in technology!
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist in the installation, configuration, and maintenance of computer systems and peripherals.
- Monitor system performance and report technical issues to senior staff.
- Document all technical issues and resolutions in the helpdesk system.
- Collaborate with the IT team to implement new software updates and security patches.
- Conduct training sessions for end-users on new software tools.
- Ensure compliance with company IT policies and procedures.
Qualifications
- High school diploma or GED required; Associate’s degree in Computer Science or related field is a plus.
- Familiarity with Windows operating systems and basic computer hardware.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently as well as in a team environment.
- Willingness to learn new technologies quickly.
- Valid driver's license and reliable transportation (optional for remote roles).