Job Description
Join the Apex Team Today!
We are urgently hiring a skilled IT Support Specialist to join our team in Charlotte, North Carolina. If you are looking for a stable career with a company that values your skills, we want to hear from you immediately. We are offering a $3,000 Sign-On Bonus for qualified candidates to help you settle in.
At Apex Tech Solutions, we pride ourselves on delivering top-tier technical support to our clients. You will be the first line of defense for our employees, ensuring seamless operations and minimal downtime. This is a fantastic opportunity to grow your career in a dynamic environment.
Responsibilities
- Provide technical support and troubleshooting for hardware, software, and network issues.
- Manage and resolve incoming help desk tickets in a timely and efficient manner.
- Perform system backups and ensure data integrity across all platforms.
- Install, configure, and maintain desktops, laptops, and peripherals.
- Collaborate with the IT team to implement new software updates and security patches.
Qualifications
- High school diploma or GED required; Associate degree in IT or related field preferred.
- 1-3 years of experience in IT support or help desk environment.
- Strong knowledge of Windows and macOS operating systems.
- Excellent verbal and written communication skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.