Job Description
Are you looking for urgent part-time jobs in San Antonio, TX?
We are currently expanding our team and looking for a dedicated Part-Time Customer Service Associate to join our dynamic team at San Antonio Connect. This is a fantastic opportunity for individuals seeking flexible work schedules while contributing to a thriving local business.
As an essential part of our service team, you will be the first point of contact for our valued clients, ensuring they receive top-tier support and solutions.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a focus on speed and accuracy.
- Process customer orders, returns, and exchanges efficiently using our CRM software.
- Resolve customer complaints and issues while maintaining a positive and professional demeanor.
- Update customer information in our database to ensure records are current and accurate.
- Collaborate with the sales team to cross-sell products and services when appropriate.
- Maintain a clean and organized workspace to ensure a smooth workflow.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous experience in customer service or sales is a plus but not required.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Reliable transportation is recommended for local team meetings.