Job Description
Join our dynamic team at Tampa Bay Solutions Inc. and launch your career tomorrow! We're seeking enthusiastic part-time Customer Service Representatives to deliver exceptional support to our growing client base. This is your chance to gain valuable experience in a fast-paced environment with flexible scheduling and immediate start opportunities. Enjoy competitive pay, comprehensive training, and a supportive workplace culture.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for response time and resolution
- Identify upsell opportunities for existing clients
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (evenings/weekends)
- Proficient with Microsoft Office and CRM tools
- Positive attitude and team player mentality
- Reliable transportation to our Tampa office