Job Description
We are currently conducting an urgent hiring drive for entry-level professionals seeking a stable, direct-hire career. Our client in Virginia Beach is expanding their team and looking for enthusiastic individuals to join their support division.
This is a fantastic opportunity for those looking to start their career in a corporate environment. We offer comprehensive training, competitive pay, and a clear path for advancement. Candidates from Pennsylvania are also encouraged to apply for remote or hybrid options.
Responsibilities
- Handle inbound and outbound customer inquiries with professionalism and efficiency.
- Resolve customer issues and complaints to ensure high satisfaction levels.
- Enter and update customer information accurately in our CRM systems.
- Assist in processing orders, returns, and service requests.
- Collaborate with team leads to improve workflow and service standards.
- Maintain a positive and helpful demeanor during high-volume periods.
Qualifications
- High school diploma or equivalent (GED).
- Strong communication skills, both verbal and written.
- Basic computer proficiency and familiarity with MS Office Suite.
- Ability to multitask and work in a fast-paced environment.
- Valid driver's license and reliable transportation (for on-site roles).
- Willingness to learn and adapt to new software tools.