Job Description
We are seeking a skilled IT Support Specialist for a direct hire opportunity focusing on weekend shifts. This is an urgent hiring position for a top-tier technology firm in Atlanta, GA. If you have a passion for resolving complex technical issues and enjoy working in a high-performance environment, we want to hear from you.
Join a team that values innovation, stability, and professional development.
Responsibilities
- Provide 24/7 technical support for hardware, software, and network issues.
- Manage and prioritize incoming support tickets during off-hours.
- Perform routine system maintenance and security patching.
- Collaborate with the on-site team to ensure seamless handovers.
- Document technical issues and resolutions in the knowledge base.
Qualifications
- Associate degree in Computer Science or Information Technology.
- Minimum 3 years of experience in IT Help Desk or Technical Support.
- Proficiency in Windows, Linux, and Active Directory.
- Strong troubleshooting and problem-solving skills.
- Ability to work rotating weekends and holidays as required.