Job Description
We are urgently hiring a talented IT Support Specialist to join our growing team in Jacksonville, FL. If you are looking for a job with weekly pay and the opportunity to work with cutting-edge technology, this is your chance to shine. We are committed to finding the best talent to drive our business forward.
As a key member of our technical team, you will provide exceptional support to our employees, ensuring seamless operations and high satisfaction. Don't miss this urgent opportunity to advance your career in North Carolina's neighboring region!
Why Join Us?
- Weekly Paychecks: Get paid on time, every time, for your hard work.
- Immediate Start: We are filling this role urgently and looking to onboard immediately.
- Modern Environment: Work in a dynamic setting with opportunities for growth.
Key Duties:
Responsibilities
- Provide tier 1 and tier 2 technical support for hardware, software, and network issues.
- Diagnose and resolve complex technical problems for end-users in a timely manner.
- Manage and maintain IT assets, including laptops, printers, and mobile devices.
- Assist in the deployment and configuration of new hardware and software systems.
- Monitor system performance and security to prevent potential downtime.
- Collaborate with senior engineers to improve IT infrastructure and processes.
- Document technical issues and resolutions in the knowledge base.
Qualifications
- Associate’s degree in Computer Science, IT, or related field (or equivalent experience).
- 1-3 years of experience in IT support or a helpdesk role.
- Strong knowledge of Microsoft Windows and Office Suite.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP) is highly preferred.
- Excellent problem-solving and communication skills.
- Ability to work in a fast-paced, urgent environment.
- CompTIA A+ certification is a plus.