Job Description
Are you looking for a rewarding career in San Diego? Pacific Coast Solutions is urgently hiring for entry-level Customer Service Representatives. We are looking for motivated individuals who are eager to learn and grow within a dynamic team environment.
We offer comprehensive training and a supportive culture where your potential is our priority. No prior experience is necessary—just bring your positive attitude and willingness to work! Join us and start building a future you can be proud of.
Why Join Us?
- Competitive hourly pay starting at $18.00.
- Full-time hours with comprehensive benefits package.
- On-the-job training and career advancement opportunities.
- Supportive management team focused on your success.
Responsibilities
- Answer incoming calls and respond to customer inquiries in a professional, friendly, and timely manner.
- Resolve customer issues and complaints efficiently while maintaining a high level of customer satisfaction.
- Process orders, applications, and service requests accurately into the CRM database.
- Collaborate with team members and supervisors to meet daily performance and quality goals.
- Perform data entry tasks to ensure all customer records are up-to-date and error-free.
- Maintain a clean, organized, and professional workspace at all times.
Qualifications
- High school diploma or equivalent (GED) required.
- Excellent verbal and written communication skills.
- Basic computer proficiency and fast typing skills.
- Ability to work flexible hours, including weekends and holidays.
- Strong problem-solving abilities and a genuine customer-first mindset.
- Reliable transportation and valid ID.