Job Description
Are you looking for a stable career with immediate hiring opportunities in Columbus, Ohio? Apex Logistics Solutions is seeking a dedicated Customer Service Representative to join our growing team.
We are currently offering Direct Hire positions with no prior experience required. If you have a positive attitude and a willingness to learn, we will provide the comprehensive training you need to succeed.
Why Join Us?
- Immediate Start: Begin your career on day one.
- No Experience Needed: Full paid training provided.
- Competitive Pay: Earn $18 - $22 per hour.
- Modern Work Environment: Supportive team culture and growth opportunities.
Job Summary
We are looking for motivated individuals to handle customer inquiries, process orders, and ensure a seamless experience for our clients. This is a fantastic opportunity for those seeking long-term employment without the barrier of previous experience.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email with a professional and friendly demeanor.
- Process orders, returns, and exchanges accurately and efficiently using our CRM software.
- Resolve customer complaints and issues promptly to ensure high satisfaction levels.
- Maintain accurate and up-to-date customer records in the company database.
- Collaborate with the logistics and sales teams to ensure smooth operational workflows.
- Assist in the onboarding of new team members and contribute to a positive team environment.
Qualifications
- High School Diploma or GED equivalent.
- Basic computer proficiency and typing skills.
- Strong verbal and written communication skills.
- Reliable internet connection and a quiet workspace (remote/hybrid options available).
- Ability to work in a fast-paced, high-volume environment.
- A valid driver's license and access to a vehicle (optional, depending on office requirements).