Job Description
We are currently seeking motivated and dynamic individuals to join our team in Long Beach, CA as Entry Level Customer Service Representatives. This is a direct hire opportunity offering competitive pay, comprehensive benefits, and a clear path for professional growth.
If you are looking for a stable career with a company that values your potential and offers training, we want to hear from you. Our team is expanding, and we need driven professionals to help us deliver exceptional service to our clients.
Responsibilities
- Greet and assist customers with inquiries via phone, email, and in-person.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain a high level of product knowledge to assist customers effectively.
- Collaborate with team members to ensure smooth daily operations.
- Document customer interactions and feedback in our CRM system.
- Identify opportunities to upsell products and services to meet sales targets.
Qualifications
- High School Diploma or GED equivalent required.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Valid driver's license and reliable transportation are preferred.
- Previous customer service experience is a plus, but not required for entry-level candidates.