Job Description
Join our dynamic team in San Antonio and launch your career today! We're seeking passionate individuals for immediate full-time roles with direct hire opportunities. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for growth. No experience required – we provide paid training!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics for call handling and resolution
Qualifications
- High school diploma or equivalent
- Strong communication skills in English
- Basic computer proficiency (Windows/MS Office)
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening