Job Description
We are Urgently Hiring in Las Vegas, NV!
Are you looking for a career with immediate openings? Horizon Customer Solutions is currently seeking talented individuals to join our dynamic team. We offer a competitive salary, comprehensive benefits, and a supportive work environment in the heart of Las Vegas.
As a Customer Service Representative, you will be the face of our company, ensuring our clients receive the best support possible. This role is perfect for those who thrive in fast-paced environments and want to make an impact immediately.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and speed.
- Resolve complex issues and escalate tickets when necessary to ensure customer satisfaction.
- Process orders, returns, and exchanges accurately.
- Maintain detailed and up-to-date records of all customer interactions.
- Collaborate with the sales and logistics teams to ensure seamless service delivery.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service, sales, or hospitality is highly preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Basic computer proficiency and typing speed of 40+ WPM.
- Ability to work flexible shifts, including weekends and holidays.