Job Description
Immediate Opening for No-Experience Candidates! Join our dynamic team at Cleveland Community Services and launch your career in customer service. We provide comprehensive training and a supportive environment perfect for motivated beginners. If you're a people person with a strong work ethic, this is your opportunity to grow professionally while making a difference in our community. No prior experience required!
What We Offer:
- Competitive hourly pay starting at $15.00
- Comprehensive paid training program
- Health benefits and retirement plans
- Clear career advancement paths
- Positive team culture
Responsibilities
- Handle inbound customer inquiries via phone and email
- Provide accurate information about company services
- Document interactions in customer relationship management system
- Collaborate with team to resolve complex issues
- Meet daily performance metrics
- Maintain professional communication standards
- Participate in weekly training sessions
Qualifications
- High school diploma or equivalent required
- No prior experience necessary
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown Cleveland office