Job Description
Immediate Hiring Opportunity - No Experience Required! Join our dynamic team at Apex Solutions Group as an Entry-Level Customer Support Specialist in Portland, Oregon. We're seeking motivated individuals eager to launch their careers in tech support and customer service. No prior experience needed - we provide comprehensive training!
Why You'll Love Working With Us:
- Competitive hourly pay plus performance bonuses
- Comprehensive paid training program
- Clear career advancement path to senior roles
- Modern downtown Portland office with flexible scheduling
- Health, dental, and vision benefits after 60 days
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Troubleshoot technical issues for software and hardware products
- Document customer interactions in CRM systems
- Collaborate with technical teams to resolve complex problems
- Maintain customer satisfaction through empathetic communication
- Participate in ongoing training to master product knowledge
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required - open to all backgrounds
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- Proficient with basic computer applications
- Positive attitude and team-oriented mindset
- Must pass background check and drug screening