Job Description
Join Coastal Commerce Solutions as a Part-Time Customer Service Specialist in Jacksonville, FL! We're urgently hiring motivated individuals to deliver exceptional customer experiences in our dynamic retail environment. This direct-hire position offers competitive pay and flexible scheduling, perfect for students or professionals seeking work-life balance. Be part of a team that values your growth and provides comprehensive training to ensure your success.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using POS systems while maintaining cash handling standards
- Resolve customer concerns efficiently and escalate complex issues appropriately
- Assist with inventory management and merchandising tasks to maintain store presentation
- Collaborate with team members to ensure seamless store operations
- Contribute to a positive work environment through proactive communication
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or retail experience
- Exceptional verbal communication and problem-solving skills
- Proficiency with basic computer applications and POS systems
- Ability to work flexible shifts including weekends and evenings
- Strong attention to detail and organizational abilities
- Valid Florida driver's license (if required for store errands)