Job Description
Are you looking for immediate hire opportunities in Jacksonville? Apex Solutions Group is seeking dedicated Part-Time Customer Service Representatives to join our expanding team.
We offer a competitive Sign-On Bonus for qualified candidates ready to start immediately. This is a fantastic opportunity to work in a dynamic environment with flexible scheduling options tailored to your needs.
Why Join Our Team?
- Competitive hourly rate ranging from $15.00 to $18.00.
- Generous Sign-On Bonus for qualified new hires.
- Flexible part-time hours to accommodate your schedule.
- Supportive, modern, and high-conversion work environment.
Don't wait! Start your career with us today.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a professional and empathetic tone.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Maintain and update customer records in the internal database system.
- Collaborate with the sales and operations team to resolve complex service issues.
- Identify opportunities to upsell products and services to existing clients.
- Ensure all customer interactions meet quality assurance standards.
Qualifications
- High School Diploma or GED required.
- Previous customer service experience is preferred but not mandatory for immediate hires.
- Strong verbal and written communication skills.
- Proficiency with basic computer applications and CRM software.
- Ability to work in a fast-paced environment and meet performance targets.
- Reliable transportation is required for commuting.