Job Description
Are you looking for a stable, permanent career with immediate start options? Fort Worth Professional Staffing is currently seeking dedicated Customer Service Associates to join our expanding team. This is a Direct Hire opportunity, meaning no temporary agencies—just a long-term career path.
We are committed to hiring individuals who are eager to learn and ready to grow. Whether you are entering the workforce for the first time or looking to switch industries, we provide comprehensive on-the-job training to ensure your success. Take the next step in your career today by applying now!
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Process customer orders, returns, and exchanges accurately using our internal database systems.
- Build and maintain positive relationships with clients to ensure high levels of satisfaction.
- Collaborate with the logistics and sales teams to resolve complex customer issues efficiently.
- Maintain a clean and organized workspace to ensure workflow efficiency.
- Assist in data entry and administrative tasks as needed to support daily operations.
Qualifications
- High school diploma or equivalent (GED) required.
- Must be at least 18 years of age.
- Basic computer literacy and typing skills (30+ WPM).
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Reliable transportation is preferred.
- No prior experience is required; we value attitude and work ethic over history.