Job Description
Ready to start working tomorrow? Join our dynamic team at Express Staffing Solutions for an immediate-hire Customer Service Specialist role in Phoenix, AZ! We're seeking motivated individuals who thrive in fast-paced environments and want to make an immediate impact. No experience necessary – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and a supportive team culture. Apply today and launch your career tomorrow!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM systems
- Process orders and maintain accurate transaction records
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics and quality standards
- Identify opportunities to improve customer satisfaction
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced setting
- Basic computer proficiency and typing skills
- Positive attitude and willingness to learn
- Reliable transportation to our Phoenix location
- Availability for flexible shifts (including weekends)
- Background check required post-offer