Job Description
Join Our Team for Immediate Direct Hire Opportunities
Are you looking for hiring now jobs with guaranteed weekly pay and direct hire status? Apex Support Solutions is currently seeking dedicated professionals to join our growing team in Dallas, TX. We offer a modern work environment, competitive benefits, and the security of direct employment.
We are looking for individuals who thrive in a fast-paced setting and are ready to make an immediate impact. This is not a contract position; this is a full-time opportunity to grow your career with a stable, direct-hire employer.
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat with a focus on speed and accuracy.
- Resolve complex issues and escalations while maintaining a high level of customer satisfaction.
- Update and maintain accurate customer records in our CRM database.
- Collaborate with cross-functional teams to improve service processes.
- Assist in onboarding new team members and providing product training.
Qualifications
- High school diploma or GED equivalent; associate’s degree preferred.
- Minimum of 1-2 years of experience in customer service or technical support.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and CRM software (Salesforce, Zendesk).
- Ability to work full-time, Monday through Friday, with a flexible schedule.