Job Description
We are Hiring NOW! Join a fast-growing team in Raleigh, NC.
We are currently seeking ambitious individuals for our Entry Level Customer Support positions. Whether you are fresh out of school or looking to switch careers, we provide the training and tools you need to succeed. This is a fantastic opportunity for those seeking urgent hiring jobs with a competitive salary and growth potential.
Why Join Us?
- Immediate start available.
- Comprehensive paid training program.
- Competitive hourly pay ($18 - $22).
- Career advancement opportunities.
Responsibilities
- Assist customers via phone, email, and chat with product inquiries and troubleshooting.
- Resolve customer issues efficiently while maintaining a high satisfaction rating.
- Document all interactions and solutions in the CRM system.
- Collaborate with the sales and technical teams to escalate complex issues.
- Stay current on product updates and service policies.
- Maintain a professional and positive demeanor at all times.
Qualifications
- High school diploma or equivalent required.
- Basic computer proficiency and typing skills (35+ wpm).
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- No prior experience necessary – we teach you everything you need to know.