Job Description
Join our dynamic team immediately! Albuquerque Tech Solutions is seeking motivated Entry Level Customer Specialists to launch your career tomorrow. No experience required – we provide comprehensive training. Enjoy a supportive environment with growth opportunities in Albuquerque's thriving tech sector. Start earning from day one!
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve technical issues using troubleshooting protocols
- Document interactions in CRM systems with accuracy
- Collaborate with senior specialists to resolve complex cases
- Meet daily performance metrics for response times
- Participate in ongoing skills development workshops
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent verbal and written communication skills
- Basic computer proficiency with MS Office Suite
- Strong problem-solving abilities
- Positive attitude and willingness to learn
- Ability to work flexible shifts including weekends
- Valid US work authorization required
- Pass background check and drug screening