Job Description
Join our dynamic team at Omaha Community Services! We're urgently hiring motivated individuals with no prior experience for our direct-hire Customer Service Specialist positions. This is your opportunity to launch your career with comprehensive training, competitive benefits, and a supportive environment. Enjoy a stable full-time role with growth opportunities in Omaha's thriving community sector.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Accurately document customer information and case details in our CRM system
- Collaborate with cross-functional teams to resolve inquiries efficiently
- Participate in ongoing training programs to develop professional skills
- Contribute to process improvement initiatives for better service delivery
- Uphold company values and maintain a positive brand image
Qualifications
- No experience required - comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Attention to detail and problem-solving aptitude
- Must pass background check and drug screening
- Reliable transportation to our Omaha location