Job Description
Are you ready to start a new career tomorrow? Apex Support Solutions is currently hiring Customer Service Representatives in Jacksonville, FL. We are looking for motivated individuals who are eager to learn and grow without any prior experience required. Join our dynamic team and enjoy comprehensive training and a supportive work environment.
Why Join Us?
- Start Immediately: We have positions available to start tomorrow.
- No Experience Necessary: Full training provided on the job.
- Competitive Pay: Earn $16.00 - $18.50 per hour based on performance.
- Flexible Schedules: Day, evening, and weekend shifts available.
We are looking for friendly, professional, and detail-oriented individuals to join our team. If you are ready to take the next step in your career, apply today!
Responsibilities
- Answer incoming customer calls, emails, and chats promptly and professionally.
- Resolve customer inquiries and issues efficiently to ensure high satisfaction rates.
- Process customer orders, returns, and account updates accurately.
- Collaborate with team leads to meet daily performance and quality targets.
- Identify opportunities to upsell products or services to existing clients.
- Document all customer interactions and feedback in the CRM system.
Qualifications
- High school diploma or GED equivalent (or currently attending).
- Basic computer literacy and typing proficiency.
- Strong verbal and written communication skills.
- Reliable internet connection and a quiet workspace (if remote).
- Ability to work flexible shifts, including weekends and holidays.
- Willingness to undergo a background check and drug screen.