Job Description
Join MetroConnect Solutions as an Entry-Level Customer Service Specialist and launch your career in Dallas's thriving business district! We're hiring motivated individuals with no prior experience – just a passion for helping others. Enjoy competitive pay, comprehensive training, and direct hire status with benefits. Apply today and become part of our award-winning team!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues
- Update customer records in CRM systems
- Collaborate with team to improve service quality
- Complete product knowledge training modules
- Meet daily performance metrics
- Participate in team meetings
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work flexible hours
- Positive attitude and eagerness to learn
- Valid US work authorization