Job Description
Are you looking for a job that offers growth, stability, and the chance to start immediately?
Horizon Digital Solutions is currently seeking passionate individuals to join our team as Entry Level Customer Service Representatives. We believe in promoting from within and providing comprehensive training for all new hires. If you are reliable, eager to learn, and ready to take control of your career, we want to hear from you.
Why Choose Us?
- Start Tomorrow: Flexible start dates available.
- No Experience Necessary: We provide on-the-job training.
- Competitive Pay: Earn $15 - $22/hour based on performance.
- Great Benefits: Health, dental, and paid time off after 90 days.
Don't let a lack of experience hold you back from your next career move. Apply today and take the first step towards financial independence!
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Process customer orders, returns, and exchanges accurately.
- Maintain accurate and up-to-date records of all customer interactions and transactions.
- Identify and assess customers' needs to achieve satisfaction.
- Collaborate with the team to resolve complex customer issues and escalations.
- Stay updated on product knowledge and company policies to provide accurate information.
Qualifications
- High school diploma or equivalent is required.
- Must be at least 18 years of age.
- Basic computer skills and proficiency with MS Office or similar software.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment and meet performance targets.