Job Description
Start your career with Urban Growth Solutions! We're hiring Entry-Level Customer Service Representatives in Chicago with zero experience required. Enjoy a competitive salary, comprehensive training, and a $2,500 sign-on bonus. Join our dynamic team and grow professionally while making a real impact.
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve billing and service issues efficiently
- Document interactions and maintain accurate records
- Collaborate with cross-functional teams to improve service quality
- Meet daily performance metrics and quality standards
- Adapt to new technologies and processes through training
Qualifications
- No prior experience necessary
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office Suite)
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Valid work authorization