Job Description
Start your career TOMORROW in Albuquerque! We're urgently hiring entry-level Customer Service Representatives for a dynamic team. No experience required – we provide comprehensive training. Join a forward-thinking company offering growth opportunities, competitive benefits, and a supportive work environment. Perfect for recent graduates or career changers ready to jumpstart their professional journey.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM systems with precision
- Collaborate with team members to improve processes
- Meet performance metrics for response times and satisfaction
- Upsell products/services when appropriate
- Attend ongoing training sessions
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and customer-focused mindset
- Must pass background check
- Available for immediate start