Job Description
Join our dynamic team in Memphis, TN! We're urgently seeking motivated individuals for entry-level customer service roles requiring no prior experience. Memphis Service Solutions offers comprehensive training, career advancement opportunities, and a supportive work environment where your growth is our priority. Enjoy competitive pay, flexible scheduling, and benefits including health insurance and paid time off. Perfect for recent graduates or career changers looking to start in a thriving industry.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document customer interactions in CRM system
- Collaborate with team to resolve complex issues
- Meet daily performance metrics for response times
- Adhere to company compliance and security protocols
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - full training provided
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work in fast-paced environment
- Reliable transportation to downtown Memphis location
- Positive attitude and customer-focused mindset
- Flexible availability including weekend shifts