Job Description
Join Sacramento Community Services and launch your career without prior experience! We're seeking motivated individuals to join our supportive team in a dynamic customer service role. Enjoy comprehensive training, flexible scheduling, and opportunities for advancement. Perfect for recent graduates or career changers looking to grow in a thriving Sacramento community.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve billing discrepancies accurately
- Collaborate with team members to ensure seamless service delivery
- Maintain detailed records of customer interactions in CRM systems
- Contribute to team goals and performance metrics
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new software
- Positive attitude and problem-solving mindset
- Reliable transportation and punctuality
- Ability to work in a fast-paced team environment
- No prior experience necessary – we provide full training!