Job Description
Join our dynamic team at MetroConnect Solutions and kickstart your career tomorrow! We're urgently hiring motivated entry-level professionals for our Minneapolis headquarters. Enjoy competitive pay, comprehensive training, and immediate start opportunities in a fast-paced customer environment. Perfect for recent graduates or career changers seeking hands-on experience in business operations.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism
- Resolve service issues efficiently using our CRM system
- Document interactions accurately in compliance with company policies
- Collaborate with senior team members to resolve complex cases
- Participate in daily performance improvement sessions
- Support cross-functional projects as assigned
Qualifications
- High school diploma or equivalent (degree preferred)
- 0-2 years customer service experience
- Strong written and verbal communication skills
- Proficient with Microsoft Office Suite
- Ability to work flexible hours including weekends
- Valid work authorization for immediate employment
- Pass background check and drug screening