Job Description
Are you looking for a stable career in Chicago, Illinois with no prior experience required?
TechSolutions USA is currently hiring for our local team! We offer a Direct Hire position with full benefits, paid training, and a clear path for advancement. We value potential over pedigree, so if you have a great attitude and are ready to learn, we want to hear from you.
Why Join Us?
- Direct Hire Opportunity: No temporary agencies, just a permanent role.
- No Experience Necessary: We provide comprehensive on-the-job training.
- Competitive Pay: Starting at $18/hr with opportunities for raises.
- Modern Environment: Work in a state-of-the-art facility in the heart of the city.
Responsibilities
- Handle inbound and outbound customer inquiries with a professional and empathetic tone.
- Resolve customer issues and complaints efficiently to ensure high satisfaction scores.
- Accurately enter and update customer information into our CRM database.
- Collaborate with team members and supervisors to improve service processes.
- Participate in daily training sessions to enhance product knowledge and soft skills.
- Adhere to company policies and quality assurance standards at all times.
Qualifications
- High school diploma or equivalent (GED) required.
- Must be authorized to work in the United States.
- Basic computer skills and ability to navigate web browsers.
- Strong verbal and written communication skills.
- Reliable internet connection and a quiet workspace (if remote hybrid is offered).
- Ability to work full-time hours, including weekends or evenings if required.