Job Description
Join our dynamic team in Jacksonville, FL! We're urgently hiring entry-level Customer Service Representatives with zero experience required. Enjoy direct hire status, comprehensive paid training, and career advancement opportunities. Our supportive environment offers competitive benefits, flexible scheduling, and a collaborative culture where your growth is prioritized. No degree needed – just your enthusiasm and willingness to learn!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing, product, and service issues efficiently
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for call handling and resolution times
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent (no college degree required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency and typing skills (30+ WPM)
- Ability to work in a fast-paced environment
- No prior experience necessary – comprehensive training provided
- Positive attitude and willingness to learn new technologies