Job Description
URGENT HIRING: No Experience Needed! Join our dynamic team in Raleigh, NC as an Entry-Level Customer Service Representative. We're seeking motivated individuals ready to launch their careers in a supportive environment with comprehensive training provided. This is your opportunity to grow with a rapidly expanding tech leader offering competitive benefits and advancement paths.
Why Join Us? • Industry-leading onboarding program • Flexible schedule options • Health/dental/vision coverage • 401(k) with company match • Tuition reimbursement
Ready to start immediately? Apply today and become part of our award-winning culture!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues using ticketing systems
- Document interactions in CRM software
- Collaborate with technical support teams
- Meet daily performance metrics
- Participate in weekly training sessions
- Provide feedback for process improvements
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to work flexible shifts
- Positive attitude and eagerness to learn
- Passion for helping customers
- US work authorization required