Job Description
Are you looking for a local job in Minneapolis with no experience required?
We are urgently hiring for Entry-Level Customer Service Associates. Join a dynamic team where you can grow your career without prior background. At Apex Support Solutions, we believe in promoting from within and providing the training you need to succeed. If you are ready to start a rewarding career in a local environment, apply today!
Our mission is to deliver top-tier support to our clients, and we need passionate individuals to join our mission.
Responsibilities
- Assist customers via phone, email, and chat with inquiries and product information.
- Resolve customer complaints and issues in a professional and timely manner.
- Process orders and maintain accurate records of transactions.
- Collaborate with the team to meet daily performance targets and KPIs.
- Provide feedback on customer trends to management to improve service quality.
- Train new hires on company policies and procedures.
- Manage inventory and assist with daily operations as needed.
Qualifications
- High school diploma or equivalent is preferred.
- Strong verbal communication skills and a friendly, professional attitude.
- Ability to work in a fast-paced environment and adapt to change.
- Basic computer literacy and typing proficiency.
- Willingness to learn new systems and take direction.
- Reliable transportation to the Minneapolis location.