Job Description
Join our dynamic team as an Entry-Level Customer Service Associate and kickstart your career in Minneapolis! We're urgently hiring motivated individuals with no prior experience to provide exceptional support to our growing client base. Enjoy competitive pay, comprehensive training, and opportunities for rapid advancement in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing discrepancies
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response times
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - we provide full training
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Proficient with basic computer applications
- Positive attitude and willingness to learn