Job Description
Join our dynamic team at Tampa Bay Solutions Group as an Entry-Level Customer Service Associate! We're urgently hiring motivated individuals with no prior experience to deliver exceptional service to our growing client base. This is your gateway to a rewarding career in customer service with comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a supportive work environment in the heart of Tampa.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and exchanges accurately
- Collaborate with team members to resolve customer issues
- Update customer records in CRM systems
- Meet daily performance metrics for response times and resolution
- Participate in ongoing training programs
- Contribute to team goals and initiatives
Qualifications
- No experience required - comprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Positive attitude and customer-focused mindset
- Reliable internet access for remote work options
- Must be authorized to work in the US
- Availability to work flexible shifts including weekends