Job Description
Launch your career with Metro Solutions Inc. – we're hiring Entry-Level Customer Service Associates in NYC immediately! No experience required – we provide comprehensive training to set you up for success. Join our award-winning team and deliver exceptional service while building valuable skills.
Why Join Us?
- Industry-leading training program
- Career advancement opportunities
- Comprehensive benefits package
- Collaborative team environment
Perfect for recent graduates or career changers. Your journey starts here!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members on complex cases
- Meet performance metrics for response times
- Continuously improve product knowledge
- Contribute to team improvement initiatives
Qualifications
- No prior experience required – we train!
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Problem-solving abilities
- Positive attitude and adaptability
- Authorization to work in the US
- Availability for flexible shifts