Job Description
Join our dynamic team in Oklahoma City for an urgent direct hire opportunity! We're seeking motivated individuals to fill immediate openings in our customer service division. This is your chance to launch your career with a forward-thinking company offering competitive benefits and growth potential. Don't miss this limited-time opportunity to secure your position today!
Responsibilities
- Handle high-volume inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer complaints with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Meet/exceed performance metrics including response times and resolution rates
- Participate in ongoing training programs to enhance product knowledge
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience in fast-paced environments
- Exceptional verbal/written communication skills
- Proficiency with CRM software and MS Office Suite
- Ability to multitask and prioritize under pressure
- Positive attitude with strong problem-solving aptitude
- Available for immediate onboarding