Job Description
We are looking for a dedicated and energetic Weekend Shift Customer Service Representative to join our growing team in Long Beach, California. If you are searching for hiring now jobs with immediate openings and the flexibility to start tomorrow, this is your chance to advance your career in a dynamic environment.
At Apex Logistics Solutions, we pride ourselves on exceptional service and operational excellence. As a key member of our weekend team, you will play a crucial role in ensuring our clients receive top-tier support during peak weekend hours. We offer a competitive salary, comprehensive benefits, and a culture that values hard work and growth.
Why Join Us?
- Immediate Start: Select candidates may begin as early as tomorrow.
- Competitive Pay: Earn $18.00 - $24.00 per hour based on experience.
- Flexible Schedule: Focus on your weekend freedom while building a stable career.
Responsibilities
- Manage and respond to a high volume of customer inquiries via phone, email, and live chat during weekend shifts.
- Resolve complex customer issues efficiently while maintaining a positive and professional demeanor.
- Process orders, returns, and exchanges accurately within our CRM systems.
- Collaborate with the logistics team to ensure seamless service delivery on weekends.
- Document customer feedback and log service incidents to improve overall operational quality.
- Maintain a clean and organized workspace to ensure safety and efficiency.
Qualifications
- Previous experience in customer service, logistics, or a related field is preferred but not required.
- Excellent verbal and written communication skills with a focus on empathy and clarity.
- Ability to work independently and as part of a team during weekends (Saturday and Sunday).
- Proficiency with computers and standard office software (Microsoft Office Suite).
- High school diploma or equivalent; associate degree or higher is a plus.
- Reliable transportation is required.