Job Description
Join Our High-Energy Weekend Team
We are seeking a Weekend Customer Service Representative to join our dynamic team in Minneapolis, MN. If you are looking for a flexible schedule with competitive pay and a supportive work environment, this is the perfect opportunity for you.
Why Work With Us?
- Flexible Scheduling: Enjoy your weekdays free with our reliable weekend shifts.
- Competitive Pay: Earn between $18.00 - $22.00 per hour depending on experience.
- Modern Environment: Work in a state-of-the-art facility in the heart of downtown Minneapolis.
Your Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email.
- Resolve complex customer issues while maintaining a positive and professional demeanor.
- Process orders, returns, and exchanges accurately and efficiently.
- Update customer records and maintain the CRM database with precision.
- Collaborate with the weekday operations team to ensure seamless service continuity.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Previous experience in customer service, retail, or logistics is a plus.
- Strong computer proficiency with Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work weekends (Saturday and Sunday) and holidays as needed.
- Problem-solving mindset with a focus on customer satisfaction.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email.
- Resolve complex customer issues while maintaining a positive and professional demeanor.
- Process orders, returns, and exchanges accurately and efficiently.
- Update customer records and maintain the CRM database with precision.
- Collaborate with the weekday operations team to ensure seamless service continuity.
- Adhere to all company policies and safety protocols.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Previous experience in customer service, retail, or logistics is a plus.
- Strong computer proficiency with Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work weekends (Saturday and Sunday) and holidays as needed.
- Problem-solving mindset with a focus on customer satisfaction.