Job Description
Join TechSprint Solutions immediately and make an impact! We're urgently hiring an IT Support Specialist to join our dynamic team in Chicago. This is your chance to start tomorrow in a fast-paced environment where your expertise directly shapes our technological infrastructure. Enjoy competitive compensation, comprehensive benefits, and the opportunity to grow with a forward-thinking company. Don't miss this rare opportunity to begin your new career journey instantly.
Responsibilities
- Provide first-level technical support for hardware, software, and network systems
- Diagnose and resolve IT issues across Windows/macOS environments
- Manage user accounts, permissions, and access controls
- Deploy and maintain IT infrastructure including servers and cloud services
- Document IT procedures and maintain knowledge base
- Collaborate with cross-functional teams to ensure seamless operations
Qualifications
- 3+ years of hands-on IT support experience
- Proficiency in Windows Server administration and Active Directory
- Strong knowledge of network protocols and security best practices
- CompTIA A+/Network+ certification or equivalent
- Excellent troubleshooting and problem-solving abilities
- Ability to work independently with minimal supervision