Job Description
Immediate Opening for Passionate Part-Time Professionals! Join our dynamic team in Louisville, KY as a Customer Specialist. This urgent direct-hire role offers flexible hours and competitive pay for dedicated individuals ready to make an impact. Perfect for students, career-changers, or those seeking supplemental income. Apply today and become part of our award-winning service culture!
Responsibilities
- Deliver exceptional customer experiences via phone, email, and in-person interactions
- Process transactions and maintain accurate client records in our CRM system
- Collaborate with cross-functional teams to resolve complex service inquiries
- Support community outreach initiatives and local events (2-4 weekends/month)
- Train on company products/services to provide knowledgeable support
- Identify upsell opportunities while maintaining client trust
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience
- Proficient with Microsoft Office Suite and point-of-sale systems
- Exceptional communication skills with professional phone demeanor
- Ability to work flexible schedule including evenings/weekends
- Valid KY driver's license for occasional off-site duties
- Positive attitude and strong problem-solving abilities