Job Description
Immediate openings for motivated Part-Time Customer Service Specialists in Tampa, FL! Join our dynamic team and deliver exceptional experiences to clients while enjoying flexible scheduling. This urgent hiring opportunity offers competitive compensation and rapid onboarding. Perfect for students or professionals seeking work-life balance. Apply today to secure your spot!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Update and maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to resolve escalated issues
- Meet daily performance metrics for response time and resolution
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible shifts including evenings/weekends
- Positive attitude with a customer-first mindset