Job Description
Are you looking for a flexible career opportunity in Georgia? Piedmont Health Services is currently conducting an urgent hiring drive for dedicated Part-Time Customer Service Representatives. If you thrive in a fast-paced environment and want to make a difference in your community, we want to hear from you.
We offer a competitive hourly rate, flexible scheduling, and a supportive team culture. Don't miss this chance to join one of the leading healthcare providers in the Southeast.
Responsibilities
- Handle high-volume customer inquiries via phone and email with a focus on accuracy and speed.
- Process data entry tasks to ensure patient records and internal databases are up-to-date.
- Resolve customer issues efficiently, escalating complex matters to the supervisor when necessary.
- Collaborate with cross-functional teams to improve service delivery and operational efficiency.
- Maintain a professional demeanor while adhering to company policies and compliance standards.
Qualifications
- High school diploma or GED required; prior customer service experience is a plus.
- Strong written and verbal communication skills.
- Basic computer proficiency with Microsoft Office Suite and CRM software.
- Ability to work flexible shifts, including evenings and weekends.
- Must be available to start immediately.