Job Description
Start your new career tomorrow! Express Employment Professionals has an urgent opening for a part-time Customer Service Representative in Albuquerque, NM. This is your chance to join a dynamic team and gain valuable experience in a fast-paced environment. We're looking for motivated individuals who can begin immediately and contribute to our client's success. If you're reliable, customer-focused, and ready to work, apply today!
Responsibilities
- Handle inbound customer inquiries with professionalism and empathy
- Resolve customer issues through effective problem-solving techniques
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and confidentiality guidelines
- Meet performance metrics for call quality and resolution time
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong verbal communication and active listening skills
- Ability to work independently and in a team environment
- Basic computer proficiency with MS Office Suite
- Flexible availability including evenings and weekends
- Positive attitude and willingness to learn
- Reliable transportation to downtown Albuquerque location