Job Description
We are urgently hiring for multiple Night Shift positions in Albuquerque, New Mexico! If you are looking for a job that starts tomorrow, this is the opportunity for you. Join a dynamic team where you will support high-profile clients with technical assistance and customer service. We offer competitive pay, full benefits, and a supportive work environment.
Why Apply?
- Immediate Start: Positions available to start tomorrow.
- Competitive Pay: Earn between $18.00 - $22.00 per hour.
- Full Benefits: Medical, dental, and vision insurance.
- Night Shift Premium: Enjoy a quieter work environment and potential shift differentials.
Don't miss out on this urgent hiring opportunity. Apply now and secure your future with Apex Technical Solutions.
Responsibilities
- Provide exceptional technical support and customer service during night hours.
- Diagnose and resolve hardware and software issues for remote clients.
- Document all interactions and resolutions accurately in the ticketing system.
- Maintain a high level of professionalism and reliability during night operations.
- Collaborate with the day shift team to ensure seamless workflow continuity.
- Follow standard operating procedures (SOPs) strictly to ensure quality assurance.
Qualifications
- High school diploma or GED required.
- Basic computer proficiency and typing skills (35+ WPM).
- Ability to work night shifts (e.g., 10 PM - 6 AM or 11 PM - 7 AM).
- Strong verbal and written communication skills.
- Reliable internet connection and quiet workspace required.
- Previous customer service or technical support experience is a plus.