Job Description
Join our dynamic team in Austin, TX with immediate openings and competitive sign-on bonuses! TechCorp Solutions is seeking highly motivated IT Support Specialists to join our growing team. This is your chance to launch your career in Austin's thriving tech scene with guaranteed start dates and performance-based bonuses. We offer comprehensive training, flexible scheduling, and opportunities for rapid advancement. Don't miss this limited-time opportunity to secure your position in one of America's fastest-growing tech hubs!
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Manage user accounts, permissions, and security protocols
- Document technical procedures and maintain knowledge base articles
- Collaborate with cross-functional teams to resolve complex IT challenges
- Monitor system performance and implement preventive maintenance
- Train end-users on new technologies and best practices
Qualifications
- 1+ years of hands-on IT support experience or relevant certification
- Proficiency with Windows OS, Active Directory, and network fundamentals
- Strong troubleshooting skills with hardware and software issues
- Excellent communication and customer service abilities
- CompTIA A+, Network+, or similar certification preferred
- Ability to work flexible hours including occasional weekends
- Valid driver's license and reliable transportation
- Pass background check and drug screening