Job Description
Join TechSolutions Inc. immediately as an IT Support Specialist in New Orleans! We're offering a $10,000 sign-on bonus for qualified candidates who can start within 14 days. This urgent, full-time role combines competitive pay with rapid onboarding for top-tier talent. If you're ready to deploy your technical expertise in a dynamic environment, seize this limited-time opportunity to accelerate your career.
Responsibilities
- Provide remote/on-site technical support for hardware/software systems
- Diagnose and resolve network connectivity issues across Windows/Linux environments
- Implement cybersecurity protocols and maintain compliance standards
- Document incident reports and maintain IT asset inventory
- Train users on new technologies and best practices
- Collaborate with cross-functional teams on system upgrades
- Monitor system performance and proactively address vulnerabilities
Qualifications
- 3+ years of IT support experience with helpdesk certifications
- Proficiency in Active Directory, Azure AD, and cloud services
- Strong knowledge of network security protocols (VPN, firewalls)
- CompTIA Security+ or equivalent certification required
- Ability to troubleshoot complex hardware/software issues
- Excellent communication and customer service skills
- Valid Louisiana driver's license for occasional site visits
- Availability for on-call rotation during critical incidents